SMB Modalities |  SMS Communication

At SMB Modalities, we value clear and transparent communication with our customers. Our SMS program is designed to provide you with timely updates, promotions, and information relevant to your interests. Below, we outline how you can opt in to receive SMS messages and how to opt out if you choose to stop receiving them.

Opt-In Process

To ensure compliance with industry regulations and respect for your preferences, SMB Modalities requires explicit consent before sending SMS messages. Customers can opt in to receive SMS communications through the following process:

Initiate Contact: You may receive an initial SMS from SMB Modalities inviting you to join our messaging program. This message will include clear instructions on how to opt in. Provide Consent: To opt in, reply with a keyword such as "YES" or "START" to confirm your interest in receiving SMS messages from us.
Confirmation: Once you opt in, you will receive a confirmation message acknowledging your subscription and providing details about the types of messages you can expect (e.g., promotions, updates, or alerts).
Below is an example of our opt-in

Opt-Out Process 

You are in control of your communication preferences. If you no longer wish to receive SMS messages from SMB Modalities, you can opt out at any time by following these steps:

Reply with Keyword: Simply reply to any SMS message from us with a keyword such as "STOP," "UNSUBSCRIBE," or "CANCEL."
Confirmation of Opt-Out: 

  • You will receive a final message confirming that you have been unsubscribed from our SMS program.
  • No further messages will be sent unless you choose to opt in again.


Our Commitment to Compliance at SMB Modalities is committed to adhering to all applicable SMS regulations, including those set forth by the CTIA and TCPA. Our SMS campaigns are designed to:

Obtain explicit customer consent before sending promotional or informational messages.
Clearly identify SMB Modalities as the sender in all SMS communications.
Provide easy and immediate opt-out options in every message.
Protect your privacy by securely handling your phone number and preferences.


By opting in, you may receive SMS messages from SMB Modalities related to:

Exclusive promotions and discounts.
Updates about our products or services.
Event invitations or company announcements.
Customer support or appointment reminders.
Note: Message and data rates may apply. The frequency of messages may vary based on your interactions with SMB Modalities. Contact Us If you have any questions about our SMS program or need assistance with opting in or out, please contact us at: [email protected]