Privacy Policy & SMS Program
Last updated September 3, 2025. This notice explains how SMB Modalities LLC collects, uses, discloses, and safeguards personal information.
SMB Modalities LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy applies when you visit smbmodalities.com or use our services. By accessing the website or services, you agree to this policy.
1. Information We Collect
We may collect personal information such as your name, email address, phone number, and details you provide when contacting us or using our services. We may also collect usage data including IP address, browser type, pages visited, and time spent on the site. Cookies and similar technologies may be used to improve experience, analyze performance, and personalize content.
2. How We Use Information
We use information to provide and improve services, respond to inquiries, offer customer support, send consent-based promotional materials or newsletters, analyze website use, and comply with legal obligations.
3. How We Share Information
We do not sell personal information. We may share information with service providers that support hosting, payment processing, analytics, communications, or other business functions; when required by law or to protect rights, safety, or property; or in connection with a merger, acquisition, or sale of assets.
4. Your Choices
You may opt out of marketing emails through the unsubscribe link, manage cookies through browser settings, and contact us to request access, correction, or deletion of personal information, subject to legal limitations.
5. Data Security
We implement reasonable safeguards to protect information. No online system is completely secure, and absolute security cannot be guaranteed.
6. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
7. Children’s Privacy
Our services are not intended for individuals under 13, and we do not knowingly collect personal information from children under 13.
8. Policy Changes
We may update this policy periodically. Changes will be posted on this page with an updated date.
9. Contact Us
Questions about this policy may be sent to [email protected].
SMB Modalities SMS Program
SMB Modalities LLC values clear and transparent communication. Our SMS program may provide timely updates, promotions, reminders, customer-service messages, and information relevant to your interests.
Opt-In Process
We require explicit consent before sending SMS messages. You may opt in through an SMS invitation, website form, or other clear consent mechanism. Where instructed, reply with a keyword such as “YES” or “START” to confirm interest. After opting in, you may receive a confirmation describing the types of messages you can expect.
Opt-Out Process
You may opt out at any time by replying “STOP,” “UNSUBSCRIBE,” or “CANCEL” to an SMS message. You will receive a final message confirming the opt-out. No further messages will be sent unless you opt in again.
Our Compliance Commitment
SMB Modalities LLC is committed to applicable SMS rules, including CTIA and TCPA requirements. We seek explicit consent before promotional or informational messages, identify SMB Modalities as the sender, provide immediate opt-out options, and protect phone numbers and communication preferences.
Messages You May Receive
With consent, messages may relate to exclusive promotions and discounts, products or services, event invitations, company announcements, customer support, invoices, payments, follow-ups, or appointment reminders. Message and data rates may apply. Frequency varies based on your interactions.
For help with opting in or out, contact [email protected] or reply “HELP” to an applicable message.